Terms and Conditions

Effective Date: [25th December 2025]

Welcome to www.squaver.com ("Website"), operated by Squaver ("we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website and services, including the purchase of musical instruments and related products.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age, or using the Website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding contract under Indian law.

2. Products & Services

Squaver sells musical instruments and related accessories through its online platform.

  • Product images are for representation purposes only; actual products may vary slightly.

  • Customized products (including engraved instruments) are made as per customer-provided details and may not be identical to sample images.

3. Orders & Acceptance

  • Placing an order on the Website constitutes an offer to purchase.

  • Squaver reserves the right to accept or reject any order at its discretion.

  • Orders are confirmed only after verification and/or confirmation via call, SMS, email, or WhatsApp.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

  • Squaver reserves the right to change prices without prior notice.

  • Payments may be made through online payment gateways or Cash on Delivery (COD), where available.

COD Orders

  • COD orders may require telephonic or WhatsApp confirmation.

  • Squaver reserves the right to cancel COD orders that are not confirmed or appear suspicious.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to logistics or unforeseen circumstances.

  • Squaver is not responsible for delays caused by courier partners, natural events, or incorrect address details provided by the customer.

6. Cancellations, Returns & Refunds

  • Orders for customized or engraved instruments are non-cancellable and non-refundable once confirmed.

  • Non-customized products may be eligible for cancellation or return as per Squaver’s Return Policy.

  • Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

7. User Responsibilities

You agree not to:

  • Provide false or misleading information

  • Misuse the Website or attempt unauthorized access

  • Engage in any activity that disrupts or harms the Website or its users

8. Intellectual Property

All content on the Website, including logos, images, text, designs, and graphics, is the property of Squaver and is protected under applicable intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted under Indian law:

  • Squaver shall not be liable for any indirect, incidental, or consequential damages.

  • Our liability shall not exceed the value of the product purchased.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Force Majeure

Squaver shall not be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, government actions, or technical failures.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

13. Modifications to Terms

Squaver reserves the right to modify these Terms at any time. Updated Terms will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

14. Contact Information

For any questions or concerns regarding these Terms, please contact:

Squaver
Website: www.squaver.com
Email: info@squaver.com
Phone - 0120-4072986